Account

I don't remember my password
Use the password recovery function and remember to check your spam folder. If you don’t receive a response email within 30 minutes, contact us — we will try...
Mon, 23 Mar, 2026 at 11:10 AM
I purchased access using Apple Pay and did not receive a license
If you purchase a license using Apple devices, it is possible that you have the Apple Private Relay service enabled, which, among other things, replaces yo...
Mon, 11 Dec, 2023 at 9:02 PM
How to file a complaint?
Go to the ACCOUNT tab, then SUPPORT tab and fill in the support form correctly.
Thu, 2 Feb, 2023 at 1:50 PM
I forgot my password
Use password recovery, be sure to check your spam box. If you do not receive a reply email within 30 minutes, please message us. We will try to reset your p...
Thu, 24 Feb, 2022 at 12:33 PM
My account is not activated / I didn't get an activation link
If the new account requires activation, after registration you will receive an email with the activation link. If you don't see it in your mailbox, che...
Thu, 24 Feb, 2022 at 12:32 PM